There are a couple of changes Michigan customers billing through the BCBSM clearinghouse need to know about:
1. Blue Cross Complete must be billed as an HMO so be sure the “Payment Source” is set to “I – HMO” on the “Insurance Header” screen for any Blue Cross Complete insurance policies. These policies can be identified by the unique insured’s id prefix of “XYU“.
2. Great Lakes Health is now United Healthcare Community Plan. Be sure to change the name and set the “Payer Id” to “95467” as well as the “Claim Office” number to “2744” on the “Insurance Company” screen.