- Leaving faxes or printouts, personal health information within reach of non-authorized personnel
- Allowing your Firewall or Anti-Virus to lapse
- Logging into your office computer remotely without security measures in place
- Not logging out when you’re done working or walk away from your computer
- Sharing passwords
- Leaving passwords out in general areas accessible to non-authorized personnel
- Using unencrypted email or text to discuss patient information or condition
In order to make sure ALL of your employees automatically receive important information from us, consider creating an email address that automatically forwards incoming emails to other email accounts.
You can easily do this with Gmail …
1. create a Gmail account for your office (ie: email@example.com)
2. go to Gmail Settings (cog image upper right)
3. click on the [Forwarding and POP/IMAP] tab page
4. click on the [Add a forwarding address] button
5. repeat step 4 for all email addresses
6. click on the [Save changes] button (bottom of screen)
7. be sure to let us know what your new email address is
The Doctor Summary Report can be used to calculate associate doctors salaries. This report is available when printing the “Transactions (Daily)” or “Year to Date” reports. Year to date reports can be printed for any date range (ie: weekly, monthly, quarterly, etc).
This column displays the combined total of patient and insurance payments that were posted (within the date range selected) and applied to services that the doctor performed.
Total Paid plus either DrPrePayCr — or — PatPrePay should be used to determine how much an associate should be paid
DrPrePayCr (doctor pre-payment credit):
This column displays the portion of a patient’s credit balance that was applied to a service that the doctor performed.
The credit that was applied may have come from a patient’s pre-payment, money returned to the patient after insurance paid for the service, etc.
If your office pays associates only for services they performed, then this amount (DrPrePayCr) should be added to the Total Paid amount.
PatPrePay (patient pre-payment):
This column displays money collected in advance that was not applied to any service yet.
The patient would have a credit balance which will eventually get applied to future services.
Normally, money collected in advance belongs to the office. The doctor would only receive credit for it once it is actually applied to a service the doctor performed. That is when it would show up in the DrPrePayCr column.
However, if your associates see their own patients and your office pays associates for patient pre-payments (that were never applied to any services yet), then the PatPrePay amount should be added to the Total Paid amount (described above).
Fortis just released a brand new integration with Herfert Software where you can access Fortis right from within Herfert!! Now all of your one time swipe, stored card and recurring payments can all auto-post back to Herfert.
Here is a link to 2 quick demo videos about the integration!
To kick-off this new partnership,we will be giving 2 months free membership to Herfert offices that will sign up on or before December 31, 2016.
Please take 90 seconds to view our pricing video.
This feature is a huge time saver for a high volume office.
Patients can Check-in and Check-out using a KIOSK.
The KIOSK allows patients to check themselves in or out. The patient will need to type a unique PIN or type their name. Once their name has been found, the patient can check themselves in or out by clicking on the appropriate button.
If the patient clicks on the [Check In] button they are automatically marked as “in-office” on the appointment schedule. The order of their arrival is also recorded. If the patient did not have an appointment scheduled, they will be marked as a walk-in.
After a patients has completed their visit they click on the [Check Out] button. Their visit will automatically be recorded with the appropriate services, patient financial responsibility, care plan renewal, etc. They will also be marked as “out-of-office” on the appointment schedule.
This feature can be a huge time saver with a busy office.
Patients can Automatically Check-in and Check-out using magnetic card swipe readers.
When patients walk in your office, they swipe their card. They are automatically marked as “in-office” on the appointment schedule. The order of their arrival is also recorded. If the patient did not have an appointment scheduled, they will be marked as a walk-in.
After patients have completed their visit, they would swipe their card again. Their visit will automatically be recorded with the appropriate services, patient financial responsibility, care plan renewal, etc. They will also be marked as “out-of-office” on the appointment schedule.
Dial (586)776-2880 during our office hours: Monday thru Friday 9am – 6pm ET for customer support.
If you get our answering machine, please be sure to leave a message. We will usually be able to call you back within an hour.
You can also contact us by emailing …
firstname.lastname@example.org (general software support)
email@example.com (technical software support)
firstname.lastname@example.org (schedule a training / EHR questions / billing rules and guidelines)
The best way to reach Candy is to send an email asking her to call you. Be sure to leave your name, clinic, and phone number.
15700 E 9 Mile Rd
Eastpointe, MI 48021-3905
Hours: Monday thru Friday 9am – 6pm ET
Did you know …
You will receive 3 months of FREE software support for every purchase of Herfert Chiropractic Software made from your referral?
On April 8, 2014, Windows XP will no longer be HIPAA compliant due to the lack of support and security updates from Microsoft.